{"id":3281,"date":"2025-11-03T09:07:27","date_gmt":"2025-11-03T02:07:27","guid":{"rendered":"https:\/\/binhmycare.com\/faqs\/"},"modified":"2025-12-01T14:37:01","modified_gmt":"2025-12-01T07:37:01","slug":"faqs","status":"publish","type":"page","link":"https:\/\/binhmycare.com\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_custom_heading text=&#8221;Frequently Asked Questions&#8221; font_container=&#8221;tag:h2|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;&#8221; el_class=&#8221;title&#8221;][vc_empty_space][vc_tta_accordion c_position=&#8221;right&#8221; active_section=&#8221;1&#8243;][vc_tta_section title=&#8221;1. What is home elderly care service?&#8221; tab_id=&#8221;1761210292839-6ecbaef2-6ae1&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p data-start=\"201\" data-end=\"474\">Home elderly care service provides direct support at the senior\u2019s home, including personal care, hygiene, meals, health monitoring, companionship, and functional rehabilitation. The goal is to help seniors live safely and comfortably while maintaining their daily routines.<\/p>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;2. What types of home elderly care services does Binh My Care offer?&#8221; tab_id=&#8221;1761210344018-6437f8da-44a2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p data-start=\"560\" data-end=\"584\">Binh My Care provides:<\/p>\n<ul data-start=\"585\" data-end=\"921\">\n<li data-start=\"585\" data-end=\"636\">\n<p data-start=\"587\" data-end=\"636\">Hourly, daily, and long-term home elderly care.<\/p>\n<\/li>\n<li data-start=\"637\" data-end=\"687\">\n<p data-start=\"639\" data-end=\"687\">Post-surgery and post-injury care for seniors.<\/p>\n<\/li>\n<li data-start=\"688\" data-end=\"727\">\n<p data-start=\"690\" data-end=\"727\">Elderly care services at hospitals.<\/p>\n<\/li>\n<li data-start=\"728\" data-end=\"782\">\n<p data-start=\"730\" data-end=\"782\">At-home bathing \u2013 hygiene \u2013 hair washing services.<\/p>\n<\/li>\n<li data-start=\"783\" data-end=\"839\">\n<p data-start=\"785\" data-end=\"839\">Functional rehabilitation and psychological therapy.<\/p>\n<\/li>\n<li data-start=\"840\" data-end=\"921\">\n<p data-start=\"842\" data-end=\"921\">Escorting and assisting seniors with medical appointments and follow-up visits.<\/p>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][vc_tta_accordion c_position=&#8221;right&#8221; active_section=&#8221;1&#8243; no_fill=&#8221;true&#8221; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;3. How is the cost of home elderly care service calculated?&#8221; tab_id=&#8221;1764379943822-606d51d6-1032&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p data-start=\"998\" data-end=\"1045\">The cost of <strong data-start=\"1010\" data-end=\"1031\">home elderly care<\/strong> depends on:<\/p>\n<ul data-start=\"1046\" data-end=\"1304\">\n<li data-start=\"1046\" data-end=\"1101\">\n<p data-start=\"1048\" data-end=\"1101\">Duration of service (hourly, shifts, or 24\/7 care).<\/p>\n<\/li>\n<li data-start=\"1102\" data-end=\"1160\">\n<p data-start=\"1104\" data-end=\"1160\">The senior\u2019s health condition and required care level.<\/p>\n<\/li>\n<li data-start=\"1161\" data-end=\"1304\">\n<p data-start=\"1163\" data-end=\"1304\">Additional needs such as bathing, wound care, or physical therapy.<br data-start=\"1229\" data-end=\"1232\" \/>You can contact us for a detailed quote tailored to your family\u2019s needs.<\/p>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;4. When should families consider using home elderly care services?&#8221; tab_id=&#8221;1764379943822-ca1c5af2-373d&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p data-start=\"1388\" data-end=\"1433\">You should consider using the service when:<\/p>\n<ul data-start=\"1434\" data-end=\"1677\">\n<li data-start=\"1434\" data-end=\"1492\">\n<p data-start=\"1436\" data-end=\"1492\">The senior has difficulty performing daily activities.<\/p>\n<\/li>\n<li data-start=\"1493\" data-end=\"1557\">\n<p data-start=\"1495\" data-end=\"1557\">They have chronic conditions or are recovering from surgery.<\/p>\n<\/li>\n<li data-start=\"1558\" data-end=\"1622\">\n<p data-start=\"1560\" data-end=\"1622\">Family members are busy and cannot stay with them full-time.<\/p>\n<\/li>\n<li data-start=\"1623\" data-end=\"1677\">\n<p data-start=\"1625\" data-end=\"1677\">The senior needs emotional support or companionship.<\/p>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][vc_tta_accordion c_position=&#8221;right&#8221; active_section=&#8221;1&#8243; no_fill=&#8221;true&#8221; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;5. Are Binh My Care\u2019s caregivers professionally trained?&#8221; tab_id=&#8221;1764379942413-73bbd3fb-4b89&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p data-start=\"1751\" data-end=\"1806\">Yes. Our caregivers receive professional training in:<\/p>\n<ul data-start=\"1807\" data-end=\"2073\">\n<li data-start=\"1807\" data-end=\"1846\">\n<p data-start=\"1809\" data-end=\"1846\">Elderly care techniques and safety.<\/p>\n<\/li>\n<li data-start=\"1847\" data-end=\"1932\">\n<p data-start=\"1849\" data-end=\"1932\">Basic medical knowledge: vital signs monitoring, wound care, mobility assistance.<\/p>\n<\/li>\n<li data-start=\"1933\" data-end=\"1963\">\n<p data-start=\"1935\" data-end=\"1963\">Emergency response skills.<\/p>\n<\/li>\n<li data-start=\"1964\" data-end=\"2016\">\n<p data-start=\"1966\" data-end=\"2016\">Communication and emotional support for seniors.<\/p>\n<\/li>\n<li data-start=\"2017\" data-end=\"2073\">\n<p data-start=\"2019\" data-end=\"2073\">Functional rehabilitation and physical therapy basics.<\/p>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;6. What tasks can caregivers help seniors with at home?&#8221; tab_id=&#8221;1764379942414-f42cab99-95ae&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<ul>\n<li data-start=\"2146\" data-end=\"2183\">\n<p data-start=\"2148\" data-end=\"2183\">Meals, bathing, changing clothes.<\/p>\n<\/li>\n<li data-start=\"2184\" data-end=\"2217\">\n<p data-start=\"2186\" data-end=\"2217\">Grooming, nail and hair care.<\/p>\n<\/li>\n<li data-start=\"2218\" data-end=\"2268\">\n<p data-start=\"2220\" data-end=\"2268\">Mobility support and rehabilitation exercises.<\/p>\n<\/li>\n<li data-start=\"2269\" data-end=\"2319\">\n<p data-start=\"2271\" data-end=\"2319\">Health monitoring and reporting to the family.<\/p>\n<\/li>\n<li data-start=\"2320\" data-end=\"2376\">\n<p data-start=\"2322\" data-end=\"2376\">Caring for bedridden seniors or those with dementia.<\/p>\n<\/li>\n<li data-start=\"2377\" data-end=\"2423\">\n<p data-start=\"2379\" data-end=\"2423\">Light housekeeping within reasonable limits.<\/p>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][vc_tta_accordion c_position=&#8221;right&#8221; active_section=&#8221;1&#8243; no_fill=&#8221;true&#8221; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;7. Is home elderly care safe?&#8221; tab_id=&#8221;1764379939286-42aefd80-e0b0&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p data-start=\"201\" data-end=\"474\">Yes. With a professional provider, home care is completely safe.<br data-start=\"2534\" data-end=\"2537\" \/>Binh My Care uses a strict screening, training, and monitoring process to ensure seniors receive <strong data-start=\"2634\" data-end=\"2683\">professional, ethical, and compassionate care<\/strong>.<\/p>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;8. Can we request to change caregivers?&#8221; tab_id=&#8221;1764379939286-4f7ab739-ba41&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p data-start=\"2741\" data-end=\"2796\">Yes. Families can request a caregiver replacement if:<\/p>\n<ul data-start=\"2797\" data-end=\"2952\">\n<li data-start=\"2797\" data-end=\"2833\">\n<p data-start=\"2799\" data-end=\"2833\">They need someone more suitable.<\/p>\n<\/li>\n<li data-start=\"2834\" data-end=\"2863\">\n<p data-start=\"2836\" data-end=\"2863\">Care requirements change.<\/p>\n<\/li>\n<li data-start=\"2864\" data-end=\"2952\">\n<p data-start=\"2866\" data-end=\"2952\">The caregiver has unexpected issues.<br data-start=\"2902\" data-end=\"2905\" \/>We ensure the transition is quick and seamless.<\/p>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][vc_tta_accordion c_position=&#8221;right&#8221; active_section=&#8221;1&#8243; no_fill=&#8221;true&#8221; collapsible_all=&#8221;true&#8221;][vc_tta_section title=&#8221;9. How can we book home elderly care services?&#8221; tab_id=&#8221;1764379937326-4ac6bb90-4d22&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p data-start=\"3016\" data-end=\"3044\">Simply follow these steps:<\/p>\n<ol data-start=\"3045\" data-end=\"3249\">\n<li data-start=\"3045\" data-end=\"3097\">\n<p data-start=\"3048\" data-end=\"3097\">Contact our hotline or register on our website.<\/p>\n<\/li>\n<li data-start=\"3098\" data-end=\"3146\">\n<p data-start=\"3101\" data-end=\"3146\">We assess the senior\u2019s condition and needs.<\/p>\n<\/li>\n<li data-start=\"3147\" data-end=\"3190\">\n<p data-start=\"3150\" data-end=\"3190\">We recommend an appropriate care plan.<\/p>\n<\/li>\n<li data-start=\"3191\" data-end=\"3249\">\n<p data-start=\"3194\" data-end=\"3249\">Sign the service contract and begin care immediately.<\/p>\n<\/li>\n<\/ol>\n<p>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;10. Does Binh My Care provide home elderly care services across Ho Chi Minh City?&#8221; tab_id=&#8221;1764379937326-222655e5-92c6&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p data-start=\"3348\" data-end=\"3453\">Yes. We cover most districts in Ho Chi Minh City and can extend service to nearby provinces upon request.<\/p>\n<p>[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_custom_heading text=&#8221;Frequently Asked Questions&#8221; font_container=&#8221;tag:h2|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;&#8221; el_class=&#8221;title&#8221;][vc_empty_space][vc_tta_accordion c_position=&#8221;right&#8221; active_section=&#8221;1&#8243;][vc_tta_section title=&#8221;1. What is home elderly care service?&#8221; tab_id=&#8221;1761210292839-6ecbaef2-6ae1&#8243;][vc_column_text css=&#8221;&#8221;] Home elderly care service provides direct support at the senior\u2019s home, including personal care, hygiene, meals, health monitoring, companionship, and functional rehabilitation. The goal is to help seniors live safely and comfortably while maintaining their daily<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3281","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQs - BIMYCOM GROUP<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/binhmycare.com\/en\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - BIMYCOM GROUP\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_custom_heading text=&#8221;Frequently Asked Questions&#8221; font_container=&#8221;tag:h2|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;&#8221; el_class=&#8221;title&#8221;][vc_empty_space][vc_tta_accordion c_position=&#8221;right&#8221; active_section=&#8221;1&#8243;][vc_tta_section title=&#8221;1. What is home elderly care service?&#8221; tab_id=&#8221;1761210292839-6ecbaef2-6ae1&#8243;][vc_column_text css=&#8221;&#8221;] Home elderly care service provides direct support at the senior\u2019s home, including personal care, hygiene, meals, health monitoring, companionship, and functional rehabilitation. The goal is to help seniors live safely and comfortably while maintaining their daily\" \/>\n<meta property=\"og:url\" content=\"https:\/\/binhmycare.com\/en\/faqs\/\" \/>\n<meta property=\"og:site_name\" content=\"BIMYCOM GROUP\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-01T07:37:01+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/binhmycare.com\/en\/faqs\/\",\"url\":\"https:\/\/binhmycare.com\/en\/faqs\/\",\"name\":\"FAQs - BIMYCOM GROUP\",\"isPartOf\":{\"@id\":\"https:\/\/binhmycare.com\/en\/#website\"},\"datePublished\":\"2025-11-03T02:07:27+00:00\",\"dateModified\":\"2025-12-01T07:37:01+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/binhmycare.com\/en\/faqs\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/binhmycare.com\/en\/faqs\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/binhmycare.com\/en\/faqs\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Trang ch\u1ee7\",\"item\":\"https:\/\/binhmycare.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQs\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/binhmycare.com\/en\/#website\",\"url\":\"https:\/\/binhmycare.com\/en\/\",\"name\":\"BIMYCOM GROUP\",\"description\":\"C\u00d4NG TY C\u1ed4 PH\u1ea6N PH\u00c1T TRI\u1ec2N D\u01af\u1ee0NG L\u00c3O BIMYCOM GROUP\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/binhmycare.com\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQs - BIMYCOM GROUP","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/binhmycare.com\/en\/faqs\/","og_locale":"en_US","og_type":"article","og_title":"FAQs - BIMYCOM GROUP","og_description":"[vc_row][vc_column][vc_custom_heading text=&#8221;Frequently Asked Questions&#8221; font_container=&#8221;tag:h2|text_align:center&#8221; use_theme_fonts=&#8221;yes&#8221; css=&#8221;&#8221; el_class=&#8221;title&#8221;][vc_empty_space][vc_tta_accordion c_position=&#8221;right&#8221; active_section=&#8221;1&#8243;][vc_tta_section title=&#8221;1. What is home elderly care service?&#8221; tab_id=&#8221;1761210292839-6ecbaef2-6ae1&#8243;][vc_column_text css=&#8221;&#8221;] Home elderly care service provides direct support at the senior\u2019s home, including personal care, hygiene, meals, health monitoring, companionship, and functional rehabilitation. The goal is to help seniors live safely and comfortably while maintaining their daily","og_url":"https:\/\/binhmycare.com\/en\/faqs\/","og_site_name":"BIMYCOM GROUP","article_modified_time":"2025-12-01T07:37:01+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/binhmycare.com\/en\/faqs\/","url":"https:\/\/binhmycare.com\/en\/faqs\/","name":"FAQs - BIMYCOM GROUP","isPartOf":{"@id":"https:\/\/binhmycare.com\/en\/#website"},"datePublished":"2025-11-03T02:07:27+00:00","dateModified":"2025-12-01T07:37:01+00:00","breadcrumb":{"@id":"https:\/\/binhmycare.com\/en\/faqs\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/binhmycare.com\/en\/faqs\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/binhmycare.com\/en\/faqs\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Trang ch\u1ee7","item":"https:\/\/binhmycare.com\/en\/"},{"@type":"ListItem","position":2,"name":"FAQs"}]},{"@type":"WebSite","@id":"https:\/\/binhmycare.com\/en\/#website","url":"https:\/\/binhmycare.com\/en\/","name":"BIMYCOM GROUP","description":"C\u00d4NG TY C\u1ed4 PH\u1ea6N PH\u00c1T TRI\u1ec2N D\u01af\u1ee0NG L\u00c3O BIMYCOM GROUP","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/binhmycare.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/binhmycare.com\/en\/wp-json\/wp\/v2\/pages\/3281","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/binhmycare.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/binhmycare.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/binhmycare.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/binhmycare.com\/en\/wp-json\/wp\/v2\/comments?post=3281"}],"version-history":[{"count":0,"href":"https:\/\/binhmycare.com\/en\/wp-json\/wp\/v2\/pages\/3281\/revisions"}],"wp:attachment":[{"href":"https:\/\/binhmycare.com\/en\/wp-json\/wp\/v2\/media?parent=3281"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}