Frequently Asked Questions
Home elderly care service provides direct support at the senior’s home, including personal care, hygiene, meals, health monitoring, companionship, and functional rehabilitation. The goal is to help seniors live safely and comfortably while maintaining their daily routines.
Binh My Care provides:
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Hourly, daily, and long-term home elderly care.
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Post-surgery and post-injury care for seniors.
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Elderly care services at hospitals.
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At-home bathing – hygiene – hair washing services.
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Functional rehabilitation and psychological therapy.
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Escorting and assisting seniors with medical appointments and follow-up visits.
The cost of home elderly care depends on:
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Duration of service (hourly, shifts, or 24/7 care).
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The senior’s health condition and required care level.
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Additional needs such as bathing, wound care, or physical therapy.
You can contact us for a detailed quote tailored to your family’s needs.
You should consider using the service when:
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The senior has difficulty performing daily activities.
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They have chronic conditions or are recovering from surgery.
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Family members are busy and cannot stay with them full-time.
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The senior needs emotional support or companionship.
Yes. Our caregivers receive professional training in:
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Elderly care techniques and safety.
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Basic medical knowledge: vital signs monitoring, wound care, mobility assistance.
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Emergency response skills.
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Communication and emotional support for seniors.
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Functional rehabilitation and physical therapy basics.
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Meals, bathing, changing clothes.
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Grooming, nail and hair care.
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Mobility support and rehabilitation exercises.
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Health monitoring and reporting to the family.
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Caring for bedridden seniors or those with dementia.
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Light housekeeping within reasonable limits.
Yes. With a professional provider, home care is completely safe.
Binh My Care uses a strict screening, training, and monitoring process to ensure seniors receive professional, ethical, and compassionate care.
Yes. Families can request a caregiver replacement if:
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They need someone more suitable.
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Care requirements change.
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The caregiver has unexpected issues.
We ensure the transition is quick and seamless.
Simply follow these steps:
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Contact our hotline or register on our website.
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We assess the senior’s condition and needs.
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We recommend an appropriate care plan.
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Sign the service contract and begin care immediately.
Yes. We cover most districts in Ho Chi Minh City and can extend service to nearby provinces upon request.